Rhenus Air & Ocean UK has launched a life sciences and healthcare department.  Located at a newly refurbished site in Ashford, Middlesex, close to London’s Heathrow airport, it is the first warehouse of its kind in Europe for Rhenus Group.  Within North-West Europe, the specialist facility is a one-stop-shop for all import and export logistics, offering a white glove service for temperature-controlled storage and distribution from end to end.

Based within a four-mile radius of London’s Heathrow airport, Britain’s aviation hub and gateway connecting the UK to over 80 long-haul destinations, the new department will serve a broad spectrum of customers in the life sciences and healthcare industries.

Led by industry experts Marie-Louise Watkins, Head of Life Sciences and Healthcare for North-West Europe, and Jayne Fox, UK Life Sciences and Healthcare Manager, the launch will see Rhenus take on responsibility for all operations within the life sciences supply chain.

Watkins explains: “This is a brand-new venture for Rhenus in the UK that will deliver service excellence to our customers. With the patient at the forefront of our minds, our focus is on quality and compliance, providing our customers with industry expertise and solutions to ensure the safe and secure handling of pharmaceutical and medical products.”

With the advantage of working within a decentralised operation, Rhenus’ highly qualified team members will have autonomy, industry expertise and ownership to enable them to build strong partnerships with customers. Watkins continues: “Our ethos “Together with passion”, drives our customer service and combined with our team’s knowledge and experience, will be the differentiator. As we are a global company with more than 920 offices worldwide, including our wholly owned charter service company, we can assist our customers to de-risk their supply chains and unlock the potential of new customers and markets globally.”

Frank Roderkerk, CEO North-West Europe, adds: “Rhenus has a well-established track record in the pharmaceutical industry in Europe, and the opening of this new department marks the next stage. Led by a stellar team, with the appointments of Marie-Louise and Jayne, we can say with confidence we have fast-tracked a world-leading offer for our customers in this complex, rapidly evolving sector.”