Gravity Supply Chain, the developer of cutting-edge technology solutions for logistics providers, retailers, and manufacturers, has launched Shipment Tracker—a real time shipment visibility solution for logistics service providers (LSPs).
Grow revenue without increasing costs
Shipment Tracker differentiates itself by providing LSP’s a self-branded platform to meet customers’ expectations of having real time visibility of their shipments as they progress along the supply chain. Known for a modern and intuitive user interface, Gravity solutions are helping logistics providers all over the globe stand out from the competition and win new business. The company’s stance against data silos and redundancies has led to the development of a shipment tracking solution that supports growth, but not at the expense of the bottom line, diminishing profit.
Meeting customer demands requires eliminating data silos
The seismic upheaval that technology has had in the industry, is actually the impact new tech advancements have had on consumer and retailer behavior. A more demanding customer is forcing LSPs to become more connected and transparent – a feat that can only be achieved through digitization. Yet moving goods is as old as trade itself and established processes and legacy systems cannot be completely discounted. The problem lies in the data silos that have evolved over time, and this is an issue that consumers and retailers are demanding be solved.
Without ripping out and replacing existing systems and processes, Gravity Shipment Tracker wraps around those systems not only connecting them to each other but to important external data sources impacting their operations. This answers the call for a technology solution that delivers the absolute latest in visibility and analytics, while being able to connect with legacy systems that handle data well within a particular niche along the supply chain.
The result is a better service offering for LSPs’ customers and improved efficiency allowing LSPs to do more with the same resources.
Automate to boost profitability
As data moves from one step to the next along the supply chain, there is manual keying of data from system to system or in some cases paper to system. Take for example the booking process, data comes from purchase orders and sailing schedules, and then it goes to freight management systems and warehouse management systems.
Shipment Tracker removes these redundancies ensuring that data is automatically updating in all systems without the need for manual entry. By removing the manual process, there is a significant increase in productivity. While that’s happening in the background LSPs customers are kept informed with 24/7 access to a real time view of their shipment progress. These manual tasks are not only time drains but they exacerbate silo-ing of data stored in systems that don’t talk to each other and in most cases are not accessible by other affected parties.
Real time connectivity with ports & carriers
A process involving manual tasks concerning external data can be found everywhere throughout the supply chain. Take for example a ship arriving at a port. Typically the organization that placed an order for consignment wouldn’t be aware immediately. Notification would come after a series of manual tasks were completed: traditional paperwork complete, data entry into a manual spreadsheet, a series of emails, so on and so forth.
Shipment Tracker cuts through manual information flows like these to deliver data in real time directly from the source. All external data sources are pre-configured and available from day one. These sources include thousands of port authorities, air freight providers, and sea carriers. With this access, one global APAC based 3PL has freed up 30% of their operators’ time by automating sailing schedule research and collation.