“Our freight forwarder and customs broker customers are in the thick of it right now, looking for ways to reroute cargo already in transit. They’re not only dealing with new surcharges and rising rates on alternate routes, but they also have to re-submit Customs paperwork, adding to the workload, or, in some cases, even divert shipments via Canada or Mexico, which adds a whole other layer of complexity to the mix,” said Martyn Verhaegen, Chief Technology Officer at Magaya.
“What does help them is having cloud-based technology in place that streamlines these extra logistics steps with automation and keeps their shipper customers proactively informed about the status of their shipments,” Martyn continued.
Source: Magaya
