New General Data Protection Regulation need not mean the end of video surveillance at work

Data protection standards coming into force across Europe in May 2018 are set to shake up the video surveillance sector in a big way – and operators who fit cameras in vehicles need to be prepared more than most.

“With such a major change just around the corner, we’re concerned that customers might not be fully aware of all the implications of the new rules,” says Jackie Collins, Operations Director of north-London based digital video experts C-KO. “But with the right expert advice, there’s really nothing to fear.”

Industry leader C-KO has put together a simple operators’ guide on the issues raised by the General Data Protection Regulation (GDPR). Jackie and her team will also be on hand to discuss how operators can work with them, on their stand at the CV Show, at Birmingham’s NEC on April 24-26.

“For many companies it is vital that they are able to monitor and record what goes on, in real-time, out on the road,” says Jackie. “The number of fake claims against lorries, vans and passenger-carrying vehicles is causing such concern that operators have turned increasingly to specialists like C-KO to help provide evidence to prove their innocence.

“Those who have heard about GDPR – and the restrictions its places on recording and storing images of people without their consent – might be worried that they will have to stop using video surveillance. But with our up-to-date digital equipment and expert guidance, we can help them stay both safe and compliant.”

Having operated in the industry for over 30 years, the team at C-KO are not surprised to have seen an increase in interest in their products in recent years.

“We are living in a hostile environment for the commercial vehicle sector,” Jackie continues. “Operators already face a general public perception that safety standards in the industry are poor – especially in London, with the publicity surrounding the role of HGVs in accidents involving cyclists.

“Forward-looking hauliers are meeting the challenge, by embracing the Fleet Operator Recognition Scheme (FORS), while truck manufacturers are bringing new models, with much improved visibility, to the market. But sadly there is a malicious trend towards faking accidents to claim compensation – causing insurance premiums for commercial vehicle fleets to rocket as a result.

“Contrary to public perception, commercial vehicles pose much less risk to the public than a decade ago. CKO’s Live View system enhances current practice by generating real-time exception reporting for transport managers back at base, alerting them and the driver to proximity warnings, equipment fails, driver fatigue and other potential risks. As long as consent has been received none of our operating systems contravene the GDPR rules.

“Not all suppliers in the market have the product knowledge, data storage and processing capabilities to meet the standards now required. With significant fines expected, and no upper limit currently set, the commercial implications for non-compliance could be catastrophic. The C-KO Live-View system can help operators maintain the highest levels of safety surveillance while meeting all the demands placed on them by GDPR.”