Bespoke packing is a fairly niche side of the industry that we don’t always think about, until we need to! We spoke to Dooley Rumble to find out how the process works, from inception to export…

Dooley Rumble has been a logistics provider for nearly thirty years, initially starting as a Freight Forwarder, then developing into Warehousing and UK Distribution. The introduction of a dedicated Export Packing and Case-making facility was largely customer led, with a major freight customer pledging their support to this diversification with substantial volumes of work. It was clear that there were a very limited number of providers in this specialist field and in the year 2000 the doors of the packing shop were first opened. The client base has continued to grow and the bespoke business is now an integral part of the full package of logistics services offered by Dooley Rumble.

The process

Consultation and design:

The first stage in the process is to send members of our expert packing team to visit a customer at their premises so that we can take precise measurements of the cargo and to advise on the best packing method for any project. We then use CAD software to provide the customer with designs of the cases before work begins.

Where will the cargo be packed?

There are two options at this stage: we can either pack the cargo at our facility in Ipswich using our own heavy-lifting equipment to safely lift on to the bases, or, we can produce flat-pack cases which can be built and packed offsite.

How is the cargo prepared for packing?

We wrap all cargo in protective packaging or in foil vacuum-sealed bags filled with desiccant pouches. These foil bags are tailored to size requirements and will protect the goods whilst in transit. Where necessary, clear sided bags with inspection panels are used, allowing the relevant authorities to inspect the contents.

What are the cases made from?

There are many different designs of cases, all of which are custom made to ensure that the product reaches its destination in the same condition in which it leaves the factory. We use HT timber and boards certified to IPCC standard to construct our cases, which are secured with coach bolts and high-quality fastenings. We can also add bespoke internal frames and supports so that the cargo is securely fastened to the base, preventing movement during transit.

Preparing for export:

Once the case is packed, we stamp and mark with any identifications and markings of the client’s choice. Our unique wood-marking certification number is also applied, which ensures the material is safe to be transported anywhere around the globe.

Finishing touches:

The last stage in the process is to cover the cases in various materials to protect the case itself from water. Once completed, the cases can be loaded into containers, or flat-rack equipment as appropriate, by our team either at our site, or anywhere in the UK.

What should customers consider before approaching you for this service?

  1. The recipient of the goods must have the relevant safe-lifting equipment and forklift equipment to handle the consignment.
  2. If the goods are to be packed at our site then the haulage will need to be taken into consideration, this can be included in the proposal.
  3. Do not underestimate the weight of the finished product as these cases can be very heavy! Make sure there is ample man power to safely unpack the goods.
  4. It is not just the weight that is often overlooked but also the dimensions. Once the roof bearers and forklift bearers are taken into account the finished case is generally much taller than the contents so plan ahead for loading into containers or flat racks.
  5. Once the packaging has been dismantled, the cases and materials will need to be disposed of safely.

Our expert team are always looking at new innovations, ideas and techniques to ensure we continue to provide our customers with a professional service and 100% delivery.

Neil Dooley, Director, Dooley Rumble Group